Cuddly Tails respects your privacy and is committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data.

1. Information We Collect

  • Name, email, phone number, and address during account creation and checkout

  • Payment information (processed securely by Razorpay)

  • Device/browser data and IP address (via cookies)

2. Use of Information

We use your data to:

  • Process orders and transactions

  • Provide customer support

  • Communicate order updates and promotions (if opted in)

  • Improve our website and services

3. Data Sharing

We do not sell your personal information. Your data may be shared with:

  • Razorpay for payment processing

  • Delivery partners for order fulfillment

  • Service providers for website maintenance and analytics

4. Cookies

We use cookies to enhance user experience and analyze website performance. You can manage cookie preferences through your browser settings.

5. Data Security

We implement security measures to protect your data, but no system is 100% secure. Use the website at your own risk.

6. User Rights

You can:

  • Request access to your data

  • Request correction or deletion

  • Opt-out of promotional emails

7. Policy Updates

We may update this policy periodically. Continued use of the website signifies your acceptance of the revised policy.

8. Contact

For privacy-related concerns, reach us at:

  • Email: cuddlytailsindia@gmail.com